FAQs

FAQs

1. What is DoExam, and what does it offer?

You can experience seamless and efficient exam management with DoExam. Some features include, but are not limited to:
  1. Easy exam content creation and management with the question studio
  2. Adding interaction elements like pictures and videos to your questions
  3. Flexible exam structuring
  4. Planning exams
  5. Running exams
  6. Comprehensive reporting
  7. LTI and Google Classroom integration

2. Who are the users of DoExam?

DoExam caters mainly to individual instructors (teachers), but educational institutions, professional certification bodies, training organizations, corporate learning departments, and anyone conducting online courses can also benefit from DoExam.

3. How do you support customers?

We have an integrated support system that is optional and available at your request. You can implement your own support system as well. In general, to get support, you can click the sign at the top of your page, select the provided solutions, or send a message to support.

4. Should I download and install DoExam applications?

There is no need to download or install anything. You can enjoy DoExam and its features as a SaaS.

5. What are the different roles in DoExam?

DoExam has various roles like Admin, Support User, and Normal User each with specific responsibilities and access levels.

6. Can DoExam support multiple languages?

DoExam supports English and Arabic for now. However, in the Flexi plan, you can request that any language be added to your organization.

7. How can I create a new exam?

 You can click on the Organization Exams on the side menu of the page and create your exam by following the required steps explained in this article.

8. Can I get help from AI to generate exam content?

Absolutely! One of the features provided by DoExam is the AI Question Generator, which utilizes artificial intelligence to generate diverse questions.

9. Where can I find an exam report?

After the exam ends, click on Organization Exams on the side menu of the page. Then click on the Report button on your desired exam card to get the exam report. 

10. What does the exam report include?

In this report, you can find the number of participants, the number of questions, the duration of the exam, the status of the participants, the list of questions, the rank of the participants, the average score, the average time spent on each question, and many other details.

11. What features can be accessed in DoExam's Groups section?

The Groups page offers a number of tools designed for efficient group management.  These include creating subgroups, viewing member lists, adding or removing members, obtaining group links, and editing group settings.

12. What features can be accessed in DoExam's Users section?

The Users page is where you can find user information like name, username, groups, access, and status. You can also find options like Add User, Edit User, Impersonate, and Deactivate.

13. How can I create users?

There are two ways to create users:
  1.  Through the Users Page: Click the Users option on the side menu of the page to access the Users page, then click on the Add User button and follow the required steps.
  2. Through the Groups Page: To access this section, click the Groups option on the side menu, click the Add button, and choose the Bulk Members option. This option allows you to create and add a number of users to one or multiple groups at the same time.

14. What does the Settings section help me with?
This section allows you, as an admin, to adjust important information about your organization, such as the Organization Name and Image, About Us, Terms of Service, FAQ, Default Language, and the Login with Google option. You can also share your social media links, apply LTI config, or enter GTM codes here. As a participant, you can only change your account information.

15. What does the Question Studio in DoExam entail?

The Question Studio is a flexible tool for exam organizers to generate various questions, add interaction elements, categorize questions, and create a question bank.

16. How can I access the DoExam Question Studio?

Once you are logged into the DoExam platform, you can access the Question Studio by clicking on it on the side menu of the page.

17. What happens to a student's data if I book a solo or group plan for some time but then decide to cancel my subscription or not continue it? Can I still access the data for documentation?

You will still have access to your instance and organization or student data even after you cancel the subscription, in a word, your organization and historical data will not be deleted. You just cannot run or create any exams anymore after the plan is canceled. Of course, you can request us to delete it if necessary.

18. Does DoExam offer a free trial?

No. The Solo plan is such an affordable one which will give you a complete end to end experience. You may cancel any time.